Ferrum Culina Service
Contact
We answer questions about the product, orders, shipping and returns directly and clearly.
Krummholzstraße 17a
79206 Breisach am Rhein · Deutschland Do not send returns to this address without prior confirmation.
We answer questions about the product, orders, shipping and returns directly and clearly.
Use the email address associated with your order to sign in to Shopify customer accounts. Shopify sends a 6-digit verification code. There you can submit the available cancellation request before fulfilment or return request after delivery.
Continue to customer accountNo password is required. After a request is submitted, the confirmation is sent to the email address associated with the order. You can also exercise your statutory withdrawal right by email or letter; see the withdrawal information below.
Withdrawal information